Wayland Additive awarded ISO 9001 certification for its Quality Management System
January 29, 2021
Wayland Additive, Huddersfield, UK, has been awarded ISO 9001:2015 certification for its Quality Management System (QMS). The ISO 9001 certification aims to help organisations meet the needs of their customers and other stakeholders more effectively, which is achieved by building a framework to ensure consistent quality in the provision of goods and/or services.
“We are delighted to have been awarded ISO 9001 accreditation,” stated Will Richardson, CEO at Wayland Additive. “It is an independent endorsement of the fact that we at Wayland Additive adhere to the key quality management principles, namely customer focus, engagement of people, process approach, leadership, improvement, evidence-based decision making, and relationship management.”
“The ISO 9001 certification provides objective proof to our clients that customer satisfaction is at the core of our business,” continued Richardson. “The award of an internationally recognised QMS award is another important step for Wayland as we take our proprietary NeuBeam® process encapsulated in our Calibur3 metal AM system from R&D to commercial availability.”
The company’s Calibur3 metal AM machine will be commercially launched during a virtual event on March 16, 2021, with a physical event hosted at its headquarters scheduled to take place on May 19, 2021.
The Calibur3 features Wayland Additive’s NeuBeam process which was developed in house. The company explains that the metal AM process effectively neutralises the Electron Beam Powder Bed Fusion (PBF-EB) process to offer greater flexibility than laser-based AM processes while overcoming the stability issues many users of traditional Electron Beam AM machines experience.
NeuBeam is also said to offer significant advantages over other technologies with built-in real-time in-process monitoring, allowing for rapid material development or tuning of microstructures by adapting the solidification during manufacture. With NeuBeam the process temperature is not constrained by sintering the powder bed, allowing the process temperature to be optimised to the material microstructure and/or the application.
Peter Hansford, Director of Business Development at Wayland Additive, commented, “The ISO 9001 certification is especially important for us at Wayland, as it reinforces a key aspect of the relationship that we wish to nurture with our customers, basically a partnership to ensure that our technology is optimised for specific applications.”
“This means that at the heart of everything we do is a pragmatic and real focus on customer satisfaction. The customer really is at the centre of everything that we do. We are creating an industrial metal AM solution that focuses on real-time deficiencies in alternative technologies, and we ensure that this ground-breaking technology is refined to meet specific customer requirements and expectations,” added Hansford.