GE Additive to open German Customer Experience Centre

May 1, 2017

May 1, 2017

GE Additive, based in Boston, USA, is establishing a new Customer Experience Centre in Munich, Germany. Launched with an investment of some $15 million, the new centre will adjoin GE’s Global Research Centre (GRC) in Munich and is expected to be operational by year’s end.

According to GE, the centre will allow current and potential customers to experience AM component design and production first-hand. Up to 50 GE Additive employees will be based at the centre, including technicians and engineers specialising in additive design and production. Around ten additive machines from Concept Laser, Germany and Arcam EBM, Sweden (in both of which GE has majority ownership) will be installed, operating on GE’s cloud-based Predix platform and GE Edge devices.

GE’s Munich centre will augment the customer training and support centres within both Arcam and Concept Laser facilities. As with the Arcam and Concept Laser sites, the Munich centre will also operate as a distribution centre for critical spare parts.

“The concept of customer experience centres is an integral part of GE Additive’s strategy to expose and engrain the additive technology to manufacturers worldwide,” explained Robert Griggs, General Manager of Customer Experience Centres for GE Additive. “We expect to announce the second GE Customer Experience Centre later this year, with others to follow.”

May 1, 2017

In the latest issue of Metal AM magazine

Download PDF

Extensive AM industry news coverage, as well as the following exclusive deep-dive articles:

  • Metal AM in the aerospace sector: from early successes to the transformation of an industry
  • Slowly but surely: Industrialising metal Additive Manufacturing the Norwegian way
  • Hot Isostatic Pressing and AM: How to improve product quality and productivity for critical applications
  • The convergence of Additive Manufacturing and Artificial Intelligence: Envisioning a future that is closer than you think
  • ADAXIS: On a mission to reduce the layers of complexity in robotic Additive Manufacturing
  • Exploiting your metal Additive Manufacturing data assets: Faster industrialisation and new revenue streams

The world of metal AM to your inbox

Don't miss any new issue of Metal AM magazine, and get the latest industry news. Sign up to our twice weekly newsletter.

Sign up

Discover our magazine archive…

The free to access Metal Additive Manufacturing magazine archive offers unparalleled insight into the world of metal Additive Manufacturing from a commercial and technological perspective through:

  • Reports on visits to leading metal AM part manufacturers and industry suppliers
  • Articles on technology and application trends
  • Information on materials developments
  • Reviews of key technical presentations from the international conference circuit
  • International industry news

All past issues are available to download as free PDFs or view in your browser.

Browse the archive

Looking for AM machines, metal powders or part manufacturing services?

Discover suppliers of these and more in our comprehensive advertisers’ index and buyer’s guide, available in the back of Metal AM magazine.

  • AM machines
  • Process monitoring & calibration
  • Heat treatment & sintering
  • HIP systems & services
  • Pre- & post-processing technology
  • Powders, powder production and analysis
  • Part manufacturers
  • Consulting, training & market data
View online
Share via
Copy link
Powered by Social Snap