GE Additive to open German Customer Experience Centre

May 1, 2017

GE Additive, based in Boston, USA, is establishing a new Customer Experience Centre in Munich, Germany. Launched with an investment of some $15 million, the new centre will adjoin GE’s Global Research Centre (GRC) in Munich and is expected to be operational by year’s end.

According to GE, the centre will allow current and potential customers to experience AM component design and production first-hand. Up to 50 GE Additive employees will be based at the centre, including technicians and engineers specialising in additive design and production. Around ten additive machines from Concept Laser, Germany and Arcam EBM, Sweden (in both of which GE has majority ownership) will be installed, operating on GE’s cloud-based Predix platform and GE Edge devices.

GE’s Munich centre will augment the customer training and support centres within both Arcam and Concept Laser facilities. As with the Arcam and Concept Laser sites, the Munich centre will also operate as a distribution centre for critical spare parts.

“The concept of customer experience centres is an integral part of GE Additive’s strategy to expose and engrain the additive technology to manufacturers worldwide,” explained Robert Griggs, General Manager of Customer Experience Centres for GE Additive. “We expect to announce the second GE Customer Experience Centre later this year, with others to follow.”

In the latest issue of Metal AM magazine

Download PDF

Extensive AM industry news coverage, as well as the following exclusive deep-dive articles:

  • Revolution, not evolution: General Motors on building an AM culture and the AM Dream Machine
  • The power of Additive Manufacturing in the hands of artists: Public works to small batch production
  • Growing momentum and broadening recognition: A status update on the rise of Electron Beam PBF
  • Improving carbon capture efficiency through Additive Manufacturing in the race for a liveable climate
  • The System of AM Systems: How Metal Powder Works’ in-process powder production could change metal AM
  • The next generation: Using metal AM to drive emissions reduction and educate the engineers of the future
  • Advances in the AM of refractory metals and hard materials at the 20th Plansee Seminar
  • Additive Manufacturing needs you: Why you and your company should get involved in standards development

The world of metal AM to your inbox

Don't miss any new issue of Metal AM magazine, and get the latest industry news. Sign up to our twice weekly newsletter.

Sign up

News from the industry…

    News from the industry…

    Discover our magazine archive…

    The free to access Metal Additive Manufacturing magazine archive offers unparalleled insight into the world of metal Additive Manufacturing from a commercial and technological perspective through:

    • Reports on visits to leading metal AM part manufacturers and industry suppliers
    • Articles on technology and application trends
    • Information on materials developments
    • Reviews of key technical presentations from the international conference circuit
    • International industry news

    All past issues are available to download as free PDFs or view in your browser.

    Browse the archive

    Looking for AM machines, metal powders or part manufacturing services?

    Discover suppliers of these and more in our comprehensive advertisers’ index and buyer’s guide, available in the back of Metal AM magazine.

    • AM machines
    • Process monitoring & calibration
    • Heat treatment & sintering
    • HIP systems & services
    • Pre- & post-processing technology
    • Powders, powder production and analysis
    • Part manufacturers
    • Consulting, training & market data
    Download PDF
    Share via
    Copy link
    Powered by Social Snap