Additive Manufacturing (AM) machine maker EOS has announced the introduction of its new Additive Manufacturing Consulting Service. The company is offering a range of services to meet the specific requirements of its customers, from initial advice on workflow and best practice examples to AM process optimisation and the implementation of qualification processes.
Güngör Kara, Head of Global Application at EOS, stated, “Following intensive analysis of the current market conditions, EOS has identified a central dilemma which leads to many customers still not fully exploiting the full potential of Additive Manufacturing in their value creation chains. From now on and within the context of Additive Manufacturing Consulting Services, EOS supports customers with an experienced team of application specialists to identify and tap these potentials even earlier, faster and better, thus achieving a clear competitive advantage.”
The company believes that customers require different degrees of support depending on which decision or implementation phase they are in with relation to AM technology. EOS now offers what it describes as a modular consulting portfolio aligned to central customer requirements which will be extended continually in an ongoing process.
If a company is taking an interest in the technology for the first time, it initially needs consultative trainings with regard to the building process workflow, best practice examples for optimum component design and statements about strategic future scenarios for the use of AM. If the customer is already a step further in the decision-making process, EOS add that they can provide development consulting. This includes parameter-related trainings, component assessments to derive further optimisation potentials and project management support where necessary.
If a system has already been purchased but is not being used to optimum capacity, EOS can support a company within the context of installation consulting with AM process optimisation as well as cost-effectiveness analyses and the implementation of qualification processes.
EOS states that if a company has decided to introduce the technology on a large scale it can provide support with optimising the supply chains and conceiving joint development projects for materials, process and products.